How Do I Unlock A Completed Timesheet?

This guide will show you how to request that a completed timesheet is unlocked.

If you are unable to complete any of the steps in this guide, you can use the Submit a request button at the top right of this page to contact our team for help.

1. On your time entry page, use the Left and Right arrows or the calendar icon to select the week you would like unlocked.

   
    

2. Once you have selected the week to unlock, click the Request Unlock button.

   
    

3. In the unlock request pop-up, please click Request Unlock From. This sets the account that will receive your unlock request. 

   
    

4. Please use the box Request Reason to explain why you are requesting that the selected week be unlocked. 

   
    

5. You will receive a confirmation message that the request has been sent. You will also be CC'ed on the unlock request email. The admin you contacted will unlock the timesheet.